Ii-FAQs

FAQ

IMIBUZO EBUZWA QHO

Indlela yokubeka iodolo yeemveliso?

Sazise ngemfuno okanye isicelo sakho, siya kukunika ikowuti kwiiyure ezili-12. Emva koko siya kuthumela i-PI emva kokuba uqinisekise umyalelo.

Loluphi ulwazi ekufuneka ndilunike phambi kokuba ndifake iodolo?

Ubungakanani, umthamo kunye nokusetyenziswa kuyimfuneko. Ngaphandle koko, sinokufuna ezinye iiparameters.

Ngaba ungandiyila kwaye ulungiselele iimveliso zam?

Ngokuqinisekileyo, silunge kakhulu ekwenzeni ngokwezifiso iiseli zomthwalo ezahlukeneyo. Ukuba unazo naziphi na iimfuno, nceda usixelele. Nangona kunjalo, iimveliso ezenziwe ngokwezifiso ziyakumisa ixesha lokuthumela.

Yintoni ukuhanjiswa ngokukhawuleza?

I-DHL, i-Fedex, i-TNT, i-EMS, i-UPS njl. Siya kukhetha eyona ndlela ikhuselekileyo nengabizi kakhulu yokunciphisa iindleko zakho. Indlela yokuthumela ngenqanawa yezoqoqosho: Ngolwandle, ngezothutho ngenqwelomoya. Ukuba ubeka iodolo enkulu nathi, indlela yokuthumela ngenqanawa ngolwandle okanye ngenqwelomoya iya kuba yeyona nto ilungileyo.

Yintoni isiqinisekiso somgangatho?

Isiqinisekiso somgangatho: iinyanga ezili-12. Ukuba imveliso inengxaki yomgangatho kwiinyanga ezili-12, nceda uyibuyisele kuthi, siya kuyilungisa; ukuba asikwazi ukuyilungisa ngempumelelo, siya kukunika entsha; kodwa umonakalo owenziwe ngumntu, ukusebenza ngokungafanelekanga kunye nokunyanzeliswa okukhulu kuya kukhutshwa. Kwaye uya kuhlawula iindleko zokuthumela ngokubuyela kuthi, siya kuhlawula iindleko zokuthumela kuwe.

Ingaba ikhona inkonzo emva kwentengiso?

Emva kokuba ufumene imveliso yethu, ukuba unayo nayiphi na imibuzo okanye ufuna naluphi na uncedo, sinokukunika inkonzo emva kokuthengisa nge-imeyile, i-Skype, i-WhatsApp, ifowuni kunye ne-wechat njl.

Ithini imiqathango yentlawulo?

Zonke T/T, L/C, PayPal, Western Union zezona ndlela zesiqhelo sizisebenzisayo.

Ngaba uyinkampani yorhwebo okanye umzi-mveliso?

Inkampani yethu yifektri kwaye ithengisa ngokuthe ngqo.

Uza kuyithumela nini iodolo yam?

Isiqinisekiso sokuthunyelwa kweentsuku ze-1 kwizinto zesitokhwe kunye neeveki ze-3-4 kwizinto ezingezizo.

Ngaba uyakuxhasa ukuthunyelwa ngenqanawa?

Ewe, ukuhanjiswa kwakho kuyafumaneka.

Ngaba uyinkampani yokurhweba okanye umenzi?

Siyinkampani yeqela elikhethekileyo kwi-R&D kunye nokuveliswa kwezixhobo zokulinganisa iminyaka engama-20. Umzi-mveliso wethu useTianjin, eTshayina. Unako ukuza kusityelela. Ndijonge phambili ukudibana nawe!

Ngaba ungandiyila kwaye ulungiselele iimveliso zam?

Ngokuqinisekileyo, silunge kakhulu ekwenzeni ngokwezifiso iiseli zomthwalo ezahlukeneyo. Ukuba unazo naziphi na iimfuno, nceda usixelele. Nangona kunjalo, iimveliso ezenziwe ngokwezifiso ziyakumisa ixesha lokuthumela.

Kuthekani ngomgangatho?

Ixesha lethu lewaranti ziinyanga ezili-12. Sinenkqubo epheleleyo yokuqinisekisa ukhuseleko lwenkqubo, kunye nokuhlolwa kweenkqubo ezininzi kunye nokuvavanya. Ukuba imveliso inengxaki yomgangatho kwiinyanga ezili-12, nceda uyibuyisele kuthi, siya kuyilungisa; ukuba asikwazi ukuyilungisa ngempumelelo, siya kukunika entsha; kodwa umonakalo owenziwe ngumntu, ukusebenza ngokungafanelekanga kunye nokunyanzeliswa okukhulu kuya kukhutshwa. Kwaye uya kuhlawula iindleko zokuthumela ngokubuyela kuthi, siya kuhlawula iindleko zokuthumela kuwe.

Injani ipakethe?

Ngokwesiqhelo ziibhokisi, kodwa sinako ukuyipakisha ngokweemfuno zakho.

Linjani ixesha lokuhambisa?

Ngokubanzi, kuya kuthatha iintsuku ezisi-7 ukuya kwezili-15 emva kokufumana intlawulo yakho yangaphambili. Ixesha elithile lokuhambisa lixhomekeke kwizinto kunye nobungakanani beodolo yakho.

Ingaba ikhona inkonzo emva kwentengiso?

Emva kokuba ufumene imveliso yethu, ukuba unemibuzo okanye ufuna naluphi na uncedo, sinokukunika inkonzo emva kokuthengisa nge-imeyile, i-skype, i-whatsapp, ifowuni kunye ne-wechat njl.